From remote control to remote management, and onwards to remote encouragement? The evolution of MSF’s operational models in Somalia and Afghanistan

This Opinion Note continues the discussion started in Antonio Donini and Daniel Maxwell's "From Face-to-Face to Face-to-Screen: Remote Management, Effectiveness and Accountability of Humanitarian Action in Insecure Environments", published previously in the Review, by exposing the realities of Médecins Sans Frontières' (MSF) struggle with the issue of remote management. By reviewing MSF's experience with remote management in Somalia and Afghanistan, the authors explore how operational compromise evolves over time, based on specific contextual factors, and highlight the challenges that this form of
compromised action poses to MSF's identity and principles.

About the authors

Michiel Hofman
Senior Humanitarian Specialist

Michiel Hofman is Senior Humanitarian Specialist for Médecins Sans Frontières (MSF) at its operational centre in Brussels.

Andre Heller Pérache
Head of Programmes

Andre Heller Pérache is Head of Programmes at MSF UK and Ireland.