Regional Protection of Family Links Officer in Brazil

15 June 2022

The International Committee of the Red Cross (ICRC) is an impartial, neutral and independent organization whose exclusively humanitarian mission is to protect the lives and dignity of victims of armed conflict and other situations of violence and to provide them with assistance.

The ICRC Regional Delegation for Argentina, Brazil, Chile, Paraguay and Uruguay, based in Brasilia, is looking for a qualified candidate to work in the post of: Regional Protection of Family Links Officer.

What we do:

The International Committee of the Red Cross (ICRC) works worldwide to provide humanitarian assistance to people affected by conflict and armed violence. We act in response to emergencies and at the same time promote respect for international humanitarian law. We are an independent and neutral organization, and our mandate stems essentially from the Geneva Conventions of 1949. We work closely with National Red Cross and Red Crescent Societies and with their International Federation in order to ensure a concerted, rational and rapid humanitarian response to the needs of the victims of armed conflict or any other situation of internal violence. We direct and coordinate the international activities conducted in these situations.

Purpose of the post:

The Regional PFL Officer is a employee whose primary responsibility is to provide technical support and strategic guidance to 4 National Societies of the region (Argentina, Chile, Paraguay, Uruguay), monitoring the implementation of activities and ensuring its coherence with the RFL Global Strategy 2020-2025 of the Movement and enhancing protection within the Movement. For this purpose, s/he visits the National Societies regularly and accompanies them in field activities and trainings, designs plans of action with them and sets a budget for its implementation, supervises expenditures and analyses additional requests when relevant.

Under the direct supervision of the PFL Team Leader and in coordination with the PFL Officer responsible of the Central Tracing Agency in Brazil, s/he contributes to the organization and management of the Protection Office/Central Tracing Agency for the 4 National Societies under her/his responsibility, through the administration of institutional e-mail. S/he contributes to the management of individual cases when they concern the countries/National Societies under her/his responsibilities and contributes to the correct functioning of the information management procedures. In coordination with the rest of the PFL and data team, s/he defines the strategic guidelines of the PLF Program for the 4 countries covered by the Regional Delegation under her/his supervision.

The Regional PFL Officer also supports the PFL Team Leader as focal point for migration and protection in the movement, contributing to the analysis regarding the countries under her/his responsibility. At the request of the PFL Team Leader, s/he participates in internal and external meetings on migration, contributing to the draft and implementation of ICRC regional migration plan of action under the leadership of the regional migration adviser. S/he follows the trends and humanitarian needs related to migration in the 5 countries covered by Brasilia Regional Delegation and provides analytical reports when asked.

Main duties and responsibilities:

  • In Plan, implement, monitor and evaluate the Protection of Family Links (PFL) activities carried out by the Brasilia Regional Delegation (BRA DR) in Argentina, Chile, Paraguay and Uruguay.
  • Contribute to the planning, monitoring and evaluation of Protection of Family Links (PFL) activities carried out by the Restoring of Family Links (RLF) services of the National Societies (SNs) of Argentina, Chile, Paraguay and Uruguay, strengthening their capacities in the RLF scope and including a perspective of protection in the Movement to enhance their protection response.
  • Contribute to managing the Brasilia Regional Delegation Protection/Tracing Office, ensuring the centralization, administration and analysis of data relating to individual cases managed by the Brasilia Regional Delegation and the RLF services of SNs in the 4 countries of the region covered by the DR under her/his responsibility.
  • Act as focal point for migration in BRA RD, participating in internal and external meetings while also drafting analytical reports when asked.
  • Contribute to the analysis of the PFL needs of people separated by natural disasters, migration, detention and other situations of violence in the 4 countries of the region covered by the BRA RD;
  • Contribute to the definition of institutional priorities, objectives and strategies related to PFL in the region, as well as the drafting of the annual planning document (PfR) and other relevant documents for the planning and monitoring of the PFL activities of the RD (analytical, thematic reports, etc. ), in a timely and accurate manner;
  • Ensure the implementation of the PFL objectives set out in the PfR in the 4 countries under her/his responsibilities, in close coordination with PFL teams and the Cooperation department;
  • Periodically assess the importance and relevance of the actions carried out by the ICRC and PFL services of the SNs in relation to the RFL Global Strategy 2020-2025, as well as their results and impacts. Propose and review objectives, strategies and action plans based on this assessment;
  • Contribute to the consolidation of statistics on RFL work of the 4 NSs, collecting them by the NSs and handing- them over to the PFL Office in charge of the CTA in Brasil for consolidation.
  • Establish the annual budget associated with the objectives and planned activities for the 4 countries under her/his responsibility, ensure its follow-up and contribute to the financial forecasts;
  • Together with the Protection and Communication teams, prepare, propose, update and review PFL communication materials for the 4 countries under her/his supervision and the PFL program in general;
  • Produce analyses of the security, socio-economic, cultural and political environment in the 4 countries under her/his supervision, share relevant information with colleagues and report any changes in the situation.
  • Provide technical support to 4 NSs of the countries covered by the DR. This includes accompaniment in field activities when relevant, providing technical tools and methodologies for PFL needs assessments and trainings, participation in meetings and trainings, among other activities aimed at strengthening the PFL response capacity of the NSs;
  • In close coordination with the Cooperation department and together with the 4 NSs under her/his responsibility, promote and contribute to the assessment of the current state of the PFL Program according to the elements of the institutional strengthening pyramid (ownership, organization and structure, competencies, resources and tools, relationship) and the definition of an Action Plan.
  • Based on the results of the program evaluation and under the supervision and guidance of the PFL Team Leader, develop, implement and monitor together with the 4 NSs under her/his responsibility, an action plan to offer PFL services and to strengthen the PFL capacities, maintaining actions and dialogue in coordination with the Cooperation department;
  • In close coordination with the Cooperation department, contribute to reinforce the sense of ownership of the RLF Program of the 4 NSs under her/his supervision, ensuring their transition towards a PFL terminology and methodology while also providing technical orientation to make existing RFL programs more effective and based on the needs of separated families and NSs caseload. Support the 4 NSs to design and re-direct PFL programs that respond to real humanitarian needs (relevance).
  • Develop, together with the NSs, a PFL training strategy for each of the 4 NSs, including creating a curriculum for PFL staff and volunteers. Organize and lead PFL training for SNs, and support them in carrying out their own training;
  • Provide technical support to NSs for the organization and effective implementation of the PFL program, helping to define and implement specific PFL services and criteria offered to the population and to develop procedures for data management, production of statistics, etc. in accordance with the "Data Protection Code of Conduct" for the Movement's Global RFL Network;
  • Plan, support and participate in actions aimed at strengthening the understanding of the 4 NSs under her/his supervision of protection, enhancing their response to the multiple needs of separated families that seeks the Global Family Links Network. To this aim, support and promote the organization of protection trainings for the personnel of the 4 NSs, guide them through stakeholder mapping exercise and referral mechanisms according to their needs and capacities.
  • Support the creation and development of the 4 NSs own networks or shared with the ICRC, as well as support the development of operational partnerships with other institutions or other initiatives that contribute to the sustainability of the program, in the 4 countries under her/his responsibility. Put in place a system for archiving their work for the purposes of institutional memory;
  • Support the NSs in rapid response plans for demands and emergencies/disasters, as well as support the development of PFL proposals for other planning and evaluation tools external to the ICRC, such as DREF/Appeal (IFRC);
  • In coordination and support to the PFL Officer for Brasilia, accompany BRA Tracing team (Protection Assistants, Data Administrator and PFL team) with regard to the follow-up of individual cases followed by BRA RD, ensuring regular communication and coordination with concerned NSs and, where relevant, with other ICRC Delegations. For these cases, s/he ensures regular feedback to affected persons;
  • In coordination with the Data Protection team and in support to the PFL officer for Brasil, ensure the quality and registration of cases in the database, and when necessary physical files. Periodically review - according to operational and regional needs - the forms for tracking PLF cases;
  • In close coordination with the Cooperation department and in line with the RFL Global Strategy 2020-2025, institutional objectives and existing agreements, coordinate ICRC and NSs activities on PFL;
  • Contribute to the construction and strengthening of the Regional Network of RLF in South America and the Global Family Links Network, contributing to a better positioning of the PLF program at a regional and global level, in spaces such as technical meetings, evolution consultations, conferences, strategies and action plans;
  • Promote operational linkages between PFL activities (such as Missing Persons and their families, management and transfer of mortal remains) and other Protection programs or services.
  • Collects, compiles and translates or interprets PFL-related information, and prepares written reports;
  • In coordination with and at the request of the PFL Team Leader, contributes to draft reports on migration activities in the countries under her/his responsibility;
  • Develops and maintains contact with municipal/regional authorities, local/regional National Society branches, the local population and suppliers in the countries under her/his responsibility;

Education & professional experience required:

  • Complete higher education (humanities, law, or others);
  • Complete master's degree in International Relations, Law, Humanities, or others;
  • Humanitarian experience abroad or in Brazil;
  • Fluency in Spanish and English, with excellent writing skills and formal expression skills in both languages – essential;
  • Knowledge of Portuguese (oral and written) is preferred;
  • Experience and knowledge in the area of migration is essential;
  • Proven experience with project and program management - a plus;
  • Excellent interpersonal skills, including demonstrating experience and ability to work constructively in a team, but also independently when necessary;
  • Excellent digital literacy such as MS Word, Excel and PowerPoint;
  • Availability for national and international travel;
  • Have a work visa in Brazil or be a citizen of Mercosur and associated countries.

Desired profile and skills:

  • Strong drive, "can-do attitude", positive thinking and solution-oriented mind-set;
  • Active listener, benevolent and remarkable team spirit;
  • Outstanding communication and networking skills at all levels of hierarchy;
  • Self-learner/starter, high degree of autonomy and proven organizational skills;
  • Confirmed representation and presentation skills;
  • Commitment and capacity to convey humanitarian motivation;
  • Strong interpersonal and collaborative skills, including an ability to work in a multicultural environment and part of a remote network;
  • Genuine interest in neutral humanitarian action;
  • Appetite to work in a remote and global team.

Our offer:

  • The ICRC values diversity and is committed to creating an inclusive environment. We welcome applications from all people;
  • A great opportunity to join the world's most respected humanitarian Organization;
  • Professional development and stimulating benefits package including competitive salaries;
  • Health Insurance for the holder and dependents (Bradesco Top Nacional), with a contribution of the total amount of the insurance of 10% by the holder and 20% by the dependents), without co-participation;
  • Sul-America dental insurance, with three options of plan and values;
  • International Retirement Plan;
  • TotalPass (gym access);
  • Assistance in the acquisition of eyeglasses (after probation period);
  • Financial assistance for learning a foreign language (after probation period);
  • iDevelop development/training assistance (after 2 years contract);
  • Full-time local contract based in Brasília, Brazil.

Additional Information:

  • Start date: 08/2022
  • Open-ended contract

Applicants must fill this form and send Motivation Letter and Resume indicating Professional Salary Intention and Reference to the email address bra_recruitment_services@icrc.org, in the subject " Regional PFL Officer – Name and Last name (of the candidate)".
Application Deadline: 30/06/2022