Job Opportunity: Humanitarian Information Analyst (based in Belgrade, Serbia)

12 September 2022

The International Committee of the Red Cross (ICRC) is a neutral, impartial, and independent humanitarian organization that works to protect and assist people affected by armed conflict and other situations of violence. To find out more about ICRC mission and its activities visit

The Trend, Reputation, Analysis and Knowledge (TRAK) team is a well-established team, strongly connected to security, emergency and global risks situations, providing quality and timely analysis of open-source information to support decision making for crisis response and risk anticipation & mitigation. TRAK has set up a multidisciplinary and multilingual team in Belgrade (BSSC) to provide analytical services to TRAK's key clients within the organization.

The Humanitarian Information Analyst writes actionable reports on issues of importance to the ICRC based on open-source information to support decision-making across the organization. S/he monitors and analyzes topics, trends and events related to the humanitarian sector, conflict environments, and global transformations which might have an impact on ICRC operations. S/he responds to information requests from other ICRC departments, within deadlines and following the defined processes and quality standards, combining traditional analytical techniques with advanced monitoring tools.

(Location: Belgrade; maternity leave replacement)


  • Responds to information analysis requests through monitoring, analysis, and in-depth research on a wide range of open sources. Adds value to the information by connecting the dots between events, assessing sources, linking the information with the wider political, social, and economic situation, and bridging with internal knowledge
  • Produces timely, reader-friendly, and compelling reports and presentations that contextualize the selected information, following team processes and quality standards
  • Monitors and analyses a set of identified priority issues and themes related to the humanitarian sector and global themes
  • Enables access to relevant and selected information through the TRAK information sharing platform GINKGO
  • Participates in coordinated research efforts with the TRAK team based in Geneva, and/or with the regional analysts and other contributors of the analytical network
  • Alerts management at an early stage on issues and risks that can potentially impact ICRC operations, security and/or reputation
  • In times of crisis, supports TRAK team based in Geneva involved in crisis support mechanisms, through monitoring and analysis, with a specific focus on key risks and opportunities related to security, protection, and reputation
  • Acts as a reference in verified sources of information and data quality for open-source data research
  • Posts relevant and selected information on the dedicated information sharing platform
  • Complies with data privacy rules of the organization, and other guidelines and procedures in place



  • University degree in political science, conflict studies, international relations, communication, journalism, or another relevant field
  • 5-7 year of overall professional experience, along with at least 3 years of professional experience in monitoring and analyzing open-source information to support decision making, including and preferably in the humanitarian field
  • Excellent computer skills: advanced MS Word, Excel, and PowerPoint essential; knowledge of data visualization tools an asset
  • Excellent writing skills in English; knowledge of Spanish, Arabic or other languages is an asset
  • Excellent knowledge of global media and social media landscape and platforms
  • Genuine interest in and knowledge of humanitarian actions, geopolitics, and conflict studies
  • Team player who can work autonomously with strong interpersonal and collaborative skills, including an ability to work in a multicultural environment
  • Service-oriented approach along with attention to details, analytical rigor, and impartiality
  • Proven experience and/or training on verification and investigation techniques is a strong asset



  • Work and progressive professional development in an exciting international humanitarian environment
  • An inspiring opportunity to practice your profession in a humanitarian and multicultural organization
  • Stimulating benefits package


We look forward to receiving the interested candidates' CVs and cover letters!
Please send them to
Only shortlisted candidates will be contacted.
Application deadline: 03 October 2022