RedSafe, a Digital Humanitarian Platform

Offered to you by the International Committee of the Red Cross (ICRC), so that you can access services and information in a safe and confidential manner.

What is RedSafe?


A digital humanitarian platform providing safe and secure services for people affected by conflict, migration and other humanitarian crisis.

RedSafe will allow us to reach out to more people whilst guaranteeing digital safety and compliance with ICRC data protection standards. The foundations of this app are based on Security and Privacy by design. Red Safe is managed by the ICRC and enables you to access services delivered by the ICRC, and its humanitarian partners, including the National Red Cross and Red Crescent Societies.

  Frequently Asked Questions  

Download the app

Choose which version you need to download based on your smarthphone's operating system

Download on Apple Store   Download on Google Play   Visit the web version

Only available for download in Honduras, Guatemala, El Salvador, Mexico, United States, Costa Rica, Panama, Zimbabwe, Zambia, South Africa, Botswana, Malawi, Mozambique, Eswatini, Lesotho, and Switzerland

Services in the app

The new version of RedSafe delivers the following services:

Information as Aid
You can access trusted and reliable information regarding humanitarian assistance and protective measures 

Map of Services
Find on a map the location of humanitarian services with their description, address, contact information and opening hours. 

Find your family
Access services from the Red Cross and Red Crescent to help you find a missing relative.

Digital Vault
Upload and safely store your contacts and digital copies of your most important documents, such as; passports, birth certificates, medical records, etc.

Send pre-defined messages, geolocation, selfies and contact information in a secure and confidential way to other app users.

Contact Us

Contact us should you have any issue to report regarding this app, we will do our best to resolve it and improve our services. Please also check our Frequently Asked Questions or Troubleshooting page.