Contracts and Administration Officer

Application deadline
Place of work
32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City
Contract
Open-ended

The Contracts & Administration officer provides support and administrative services which has a direct impact on the operational response of the organization. 

Within the Deployment Service Group, the Contracts & Admin Officer is responsible in (re)hiring, preparing the contractual documents, and determination of social and health insurances applicable to the employee. They ensure consistency of their service delivery in line with the defined service level agreement and in accordance with ICRC policies and Swiss Labour laws. 

Accountabilities and responsibilities

  • Supports the team leader in daily operations through case management and provides expertise in resolving issues that require further assessment against established processes and policies
  • In charge of coordinating the requirements and activities needed in hiring and benefits management with all stakeholders involved
  • Ensures the accuracy and feasibility of the beginning of mission hiring through the precise and timely completion of contract file analysis
  • Sends hiring documents and information to employee including templates and forms related to social insurance, health insurance, bank account, emergency contact, etc.
  • Enters data in the payroll software (Strategic) and HRIS tool (SuccessFactors) relating to social insurance, health insurance, pension fund, marital status, family members, emergency contact, etc.  
  • Ensures that all stakeholders are informed of the status of the deployment and coordinate relevant information about contracts, health insurances, and social insurances
  • Responds to complex questions received from employees and other HR functions about contractual documents, social insurance, health insurance and other benefits linked to the contract and assignment in consultation with various experts 

Selection requirements

  • At least two years’ experience working within an HR Administration/Contracts team with knowledge of administrative aspects related to contractual obligations and contracts
  • Excellent verbal and written communication skills in English; can speak in French is considered an advantage
  • Excellent computer literacy (Excel, Word)
  • Great attention to detail and can excel in a challenging and new environment
  • Exceptional customer service orientation
  • Experience using and knowledge of HR Information  
  • Amenability to work in Makati City, Metro Manila, Philippines 

What we offer

  • Diverse and humanitarian-minded workforce
  • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
  • Training opportunities
  • Flexible work schedule 

How to apply

Qualified applicants are requested to submit their comprehensive and updated resume along with their motivation letter. Only applications received through the career page link will be pre-screened/processed.

Deadline of application: 2 June 2026
Target Start Date: Immediately

About us

The International Committee of the Red Cross (ICRC) is a neutral, impartial and independent humanitarian organization that protects and assists people affected by armed conflict and other situations of violence around the world. It is present in over 100 countries, and its headquarters is in Geneva, Switzerland.