PeopleSoft Financials Functional Support

Application deadline
Place of work
32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
Contract
Fixed-term

The PeopleSoft Financial Functional Analyst will provide comprehensive support to business users, addressing functional and technical inquiries related to the PeopleSoft ERP system.

Responsibilities include conducting functional analysis, testing and troubleshooting to resolve user-reported issues. The role involves collaborating with developers and consultants to design efficient solutions based on business requirements and will report directly to the team leader.

Main responsibilities

Request/Incident Management

  • Provide day-to-day functional support for Peoplesoft Financials modules
  • Troubleshoot and resolve system issues and user inquiries
  • Collaborate with business owners and end-users to understand and document requirements
  • Configure and customize Peoplesoft applications to meet business requirements
  • Perform system testing and validation of changes
  • Assist in the implementation of new functionalities and system upgrades
  • Develop and maintain technical and functional documentation
  • Collaborate with technical teams to ensure smooth system operations
  • Identify opportunities to improve business processes and system efficiency
  • Provide training and guidance to end-users
  • Stay updated on the latest PeopleSoft trends and best practices
     

Change Management and Testing

  • Assist in the implementation of new functionalities and system upgrades
  • Perform system testing and validation of changes
     

Knowledge Base (KB) Management and Continuous Improvement

  • Documentation of best practices in internal procedures on handling incidents and requests
  • Maintain application user manual and e-learning packages, propose improvements, if necessary
  • Provide training and guidance to end-users

Selection requirements

  • Strong functional expertise in Finance, Accounting, Accounts Receivable, Accounts Payable and General Ledger modules, with an understanding of Supply Chain processes
  • Experience with Peoplesoft 9.2 or lower versions
  • Excellent problem-solving and analytical skills
  • Strong communication and interpersonal skills
  • Knowledge of SQL is a plus
  • Experience with Expense Claim processes is a plus
  • Must be open to work in Makati City
  • Must be open to work under a fixed – term contract

What we offer

  • Diverse and humanitarian-minded workforce
  • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
  • Training opportunities
  • Flexible work schedule 

How to apply

If this sounds like a good fit for you, kindly apply through the “Apply now” button and attach a copy of your updated and comprehensive resume along with your motivation letter.

Deadline of application: 11 September 2026
Target Start Date: Immediately
Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines

Only shortlisted candidates will be notified. This vacancy is open for Philippine residents only.

About us

The International Committee of the Red Cross (ICRC) is a neutral, impartial and independent humanitarian organization that protects and assists people affected by armed conflict and other situations of violence around the world. It is present in over 100 countries, and its headquarters is in Geneva, Switzerland.

The ICRC's Manila Shared Services Center (MSSC), based in Makati City, Philippines, carries out a range of global functions, including reporting, financial, logistical, human resources and other services.