HR Benefits Assistant

• Receive employee medical claims and billing statements and verify that all required documents are complete and in order.
• Contact employees to follow up on missing or incomplete documentation and maintain follow-up until all required information is received.
• Encode claim information and generate medical claims documentation for billing statements from partner service provider
• Upload claim documents to the internal platform for validation and monitor the status of submissions.
• Prepare and send a summary of payment to the Finance unit for payment processing.
• Update and maintain reimbursement monitoring tracker and billing statement log
• Conduct periodic reviews of filing systems to identify gaps, outdated records, or organizational improvements.
• Update and liaise with Staff Health Officers regarding benefit (bout) utilization, particularly for employees whose utilization has reached 75% or above.
• Provide ad hoc administrative support to the unit or department as necessary and upon request. 

• Bachelor’s degree in business administration, Office Management, Nursing, or a related field.
• Minimum 2 years of administrative experience; experience in claims processing, HR administration, or health services administration is strongly preferred.
• Experience with claims processing platforms, HR information systems, or health administration tools (e.g., STM platform or equivalent) is an advantage.
• Familiarity with financial documentation, payment processing workflows, and Finance-HR coordination is an advantage.
• Must be open to work in Makati 

• Diverse and humanitarian-minded workforce
• An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
• Training opportunities 

Qualified applicants are requested to submit their comprehensive and updated resume along with their motivation letter. Only applications received through the career page link will be pre-screened/processed.

Deadline of application: 15 May 2026
Target Start Date: Immediately

Only short-listed candidates will be notified. This vacancy is open for Philippine residents only.