The Income Specialist ensures the accuracy and timely recording of all cash, cash-for-kind and in-kind contributions from institutional donors in REM systems 4D before they are loaded into the ICRC accounting system (Peoplesoft). S/he also makes sure that all contribution records are properly documented from creation to issuance of acknowledgement of receipt and thank you letter.
Skip to main content
Application deadline
Place of work
32/F BDO Life Mega Plaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
Contract
Open-ended
Relationships
- Internally, collaborates with other REM units, Operations, Finance Division, ICT and with other clients/partners within the organization.
- Externally, interacts with KPMG auditors.
Accountabilities and functional responsibilities
- Maintain comprehensive and compliant contribution documentation in line with internal guidelines, procedures, and external stakeholder requirements.
- Regularly update and refine procedures for contribution recording, monitoring, and maintenance to improve efficiency and accuracy while minimizing process time.
- Ensure data quality and accuracy of entries in the REM systems 4D, reflecting contract/pledge letter contents and donor requirements.
- Perform and/or review donation reconciliations on a regular basis, initiating corrective actions when discrepancies are identified.
- Monitor and follow up on the timely receipt of donation payments.
- Provide support to colleagues and respond promptly to inquiries related to contributions.
- Safeguard consistency and accuracy of contribution data (hard and soft pledges) within the REM CRM tool 4D.
- Coordinate closely with the Financial Division on matters concerning incoming payments and contributions.
- Create and maintain customer records in PeopleSoft finance software.
- Prepare documentation required for pledge cancellations or adjustments due to changes in pledge value, payments, or other circumstances affecting pledge amounts.
- Verify the accuracy of financial data included in Acknowledgements of Receipt sent to donors.
Selection criteria
- University degree or equivalent, preferably in Finance, Accounting, Economics or any related field
- Certified Public Accountant (CPA)
- Fluent in English, knowledge of French or any additional language an asset.
- 3-5 years relevant experience in a relevant field; preferably in accounting, financial analysis, statistics and data quality .
- Working experience with ICRC and other international organization is an advantage
- Excellent knowledge of Excel Microsoft office, and other information systems
- Good knowledge of an ERP accounting system like Oracle-Peoplesoft, SAP, etc.
- Good knowledge of a CRM software (Customer Relationship Management) like 4D, Microsoft Dynamics or Salesforce
- Confirmed experience on accounts receivable accounting is a plus
- Knowledge of Business Intelligence (BI) tools like Tableau, PowerBI or others is an asset
- SharePoint knowledge is an added advantage.
How to apply
Qualified applicants are requested to submit their comprehensive and updated resume along with their motivation letter. Only applications received through the career page link will be pre-screened/processed.
Contract type: Open-ended
Deadline of application: 10 May 2026
Target Start Date: June 2026
Only short-listed candidates will be notified. This vacancy is open for Philippine residents only.
About us
The International Committee of the Red Cross (ICRC) is a neutral, impartial and independent humanitarian organization that protects and assists people affected by armed conflict and other situations of violence around the world. It is present in over 100 countries, and its headquarters is in Geneva, Switzerland.
The ICRC's Manila Shared Services Center (MSSC), based in Makati City, Philippines, carries out a range of global functions, including reporting, financial, logistical, human resources and other services.