PeopleSoft Financials Functional Support

Request/Incident Management

• Provide day-to-day functional support for Peoplesoft Financials modules.
• Troubleshoot and resolve system issues and user inquiries.
• Collaborate with business owners and end-users to understand and document requirements.
• Configure and customize Peoplesoft applications to meet business requirements.
• Perform system testing and validation of changes.
• Assist in the implementation of new functionalities and system upgrades.
• Develop and maintain technical and functional documentation.
• Collaborate with technical teams to ensure smooth system operations.
• Identify opportunities to improve business processes and system efficiency.
• Provide training and guidance to end-users.
• Stay updated on the latest PeopleSoft trends and best practices.

Change Management and Testing

• Assist in the implementation of new functionalities and system upgrades.
• Perform system testing and validation of changes.

Knowledge Base (KB) Management and Continuous Improvement

• Documentation of best practices in internal procedures on handling incidents and requests.
• Maintain application user manual and e-learning packages, propose improvements, if necessary.
• Provide training and guidance to end-users. 

• Strong functional expertise in Finance, Accounting, Accounts Receivable, Accounts Payable, and General Ledger modules, with an understanding of Supply Chain processes
• Experience with Peoplesoft 9.2 or lower versions.
• Excellent problem-solving and analytical skills.
• Strong communication and interpersonal skills.
• Knowledge of SQL is a plus.
• Experience with Expense Claim processes is a plus.
• Must be open to work in Makati City.
• Must be open to work under a fixed – term contract. 

• Diverse and humanitarian-minded workforce
• An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
• Training opportunities
• Flexible work schedule 

Qualified applicants are requested to submit their comprehensive and updated resume along with their motivation letter. Only applications received through the career page link will be pre-screened/processed.

Deadline of application: 26 April 2026
Target Start Date: Immediately
Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines

Only short-listed candidates will be notified. This vacancy is open for Philippine residents only.