The Welcome Officer ensures that Welcome activities are organized smoothly, including coordination of pick-up/drop-off of ICRC staff and guests, travel arrangements, visas and permits, official registration and accommodation.
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Application deadline
Place of work
17/F NEX Tower, 6786 Ayala Avenue, Makati City 1229, Philippines
Contract
Fixed-term (12 months)
Main responsibilities
- Ensures that staff and guests are met on arrival and brought to suitable accommodation (hotel, apartment, house)
- Interacts with relevant authorities (ministries, consulates, etc.) regarding certificates, visas, permits, registration, etc.
- Conducts regular random checks to make sure that accommodation is safe and suitable to live in; contacts the appropriate department(s) in case of problems
- Organizes staff travel (plane, train, bus, etc.) by the most cost-effective means and, if required, coordinates drop-off at / pick-up from airports, stations, etc.
- Organizes communication flow between ICRC offices, sub-delegations, delegations and/or headquarters regarding staff travel
- Keeps all appropriate databases up to date on staff members, missions/other travel, document validity, residences, and any other relevant information (schools, airlines, telephone numbers, etc.)
- Organizes Welcome files, business cards, briefing programmes and tours of the delegation for new arrivals
- Organizes the Welcome side of events/meetings/seminars, coordinating with the parties concerned
Selection requirements
- Strongly motivated by humanitarian work
- Able to work under pressure in a potentially dangerous environment
- Must be amenable to reporting onsite in Makati City
- Must be amenable to work on a fixed-term contract of 12 months
- Very good command of written and spoken English
- Computer proficiency
- 4 years experience in a similar position
What we offer
- Rewarding work in a humanitarian and multicultural environment
- A two-week orientation course and other opportunities for further in-house training
- Attractive social benefits
How to apply
If this sounds like a good fit for you, kindly apply through the “Apply now” button and attach a copy of your updated and comprehensive resume along with your motivation letter.
Deadline of application: 16 September 2026
Target Start Date: November 2026
Office Address: 17/F NEX Tower, 6786 Ayala Avenue, Makati City 1229, Philippines
Only shortlisted candidates will be notified. This vacancy is open for Philippine residents only.
About us
The International Committee of the Red Cross (ICRC) is a neutral, impartial and independent humanitarian organization that protects and assists people affected by armed conflict and other situations of violence around the world. It is present in over 100 countries, and its headquarters is in Geneva, Switzerland.