More than a million refugees and migrants have made the dangerous journey to Europe since 2013, fleeing war or poverty. Today, most transit through eastern Europe, arriving in Greece and then passing through the Balkans to their final destinations further north.
As people travel through Europe, they can lose contact with their families back home or with their travelling companions. Some disappear along the way. The Red Cross and Red Crescent Movement helps family members keep in touch or find one another through its service known as RFL – Restoring Family Links.