The members of the ICRC directorate are appointed by the Assembly for four-year terms.
Robert Mardini was born and raised in Tripoli, Lebanon. He was educated at the Lycée Français in Tripoli and at the Ecole Polytechnique Fédérale de Lausanne (EPFL), Switzerland, where he was awarded a Master of Science in civil engineering and hydraulics in 1996. He joined the ICRC in 1997, coordinating water engineering programmes in Rwanda and Iraq, before leading the organization's Water & Habitat Unit with projects in over 40 countries. He held various senior positions within the organization, including Deputy Director General (2010-2012), Regional Director for the Near and Middle East (2012-2018) and Permanent Observer of the ICRC to the United Nations & Head of Delegation in New York (2018-2020). In this latter role, Mardini steered the ICRC's diplomatic engagement with the UN Security Council, the UN General Assembly, Member States and UN entities to influence decisions on humanitarian issues across policy themes and geographic contexts. Mardini was appointed ICRC Director-General in October 2019, and took up his position on 30 March 2020.
Director of operations
Dominik Stillhart has spent 27 years with the ICRC and has senior-level experience in the field and at headquarters. He has wide experience of various operational contexts and roles, and in handling crisis and emergency operations. Prior to joining headquarters as deputy director of operations in 2007, he had served for 15 years in the field primarily in Africa, the Balkans and the Middle East. Assignments included postings as head of delegation in Sudan and Israel and the occupied territories. Before being appointed as director of operations in 2014, he was head of the ICRC's people management programme (a set of projects aiming at enhancing the organization's capacity to attract, develop and retain the best possible workforce).
Director of international law and policy
Helen Durham has a PhD in the fields of international humanitarian law and international criminal law, and is a senior fellow at Melbourne Law School. She has been director of international law, strategy, planning and research at the Australian Red Cross and has worked as ICRC head of office in Sydney and as legal adviser to the ICRC's regional delegation in the Pacific. She has also completed a number of assignments with the ICRC in Myanmar, Aceh and the Philippines.
Director of communication and information management
Jennifer Hauseman has been at the ICRC for three years, first as head of digital communications and now in her current role since July 2018. Prior to joining the ICRC, she was a deputy director for communications at the Bill & Melinda Gates Foundation, and was a manager, programmer and senior editor at Amazon.com.
Director of human resources
Gherardo Pontrandolfi has worked for the ICRC for 19 years and has held various senior field and headquarters positions. He has served as head of mission in Kosovo, head of subdelegation in Darfur, head of delegation in Eritrea, and South Africa and Afghanistan. He has experience of working across Latin America, Africa, the Middle East and Asia. Prior to joining the ICRC, he served as assistant to the secretary-general of the German Red Cross and as a manager at Procter & Gamble.
Director of financial resources and logistics
Katie Sams joined the ICRC in 2000 and took up her current role in July 2018. In that capacity, she leads the organization's fundraising, financial and administrative services, and logistics teams, and guides its budgetary management and strategic financial decisions. Katie was previously the chief of staff to the director-general (2010-18), where she oversaw the implementation of financial frameworks, supervised the ICRC's strategy and performance management activities, and managed the directorate's agenda. Prior to that, she supported the implementation of the ICRC's prevention activities around the world, heading the unit in charge of managing relationships with civil society audiences and running training courses on international humanitarian law. Katie began her ICRC career as a protection delegate in the field. She has also worked as a researcher for the UN and several NGOs, and as a law clerk for a federal judge in the United States. Katie holds a master's degree in international relations, a law degree, and a bachelor's degree in liberal arts.
Director of Digital Transformation and Data
Balthasar Staehelin was appointed as the ICRC's Director of Digital Transformation and Data in May 2020. He joined the ICRC in 1993, becoming head of operations in the Middle East and North Africa in 2002, and deputy director of operations in 2006. He left the ICRC in 2008 to work in local government in Geneva, where he led the department in charge of social welfare, housing, health, and integration programmes for asylum seekers and refugees. He returned to the ICRC in 2012 as deputy director-general, leading cooperation between the ICRC and the International Red Cross and Red Crescent Movement and overseeing organizational change management following the creation of the Global Compliance Office. He holds a master's degree in history, English literature and constitutional law from the University of Basel, Switzerland.