The case of Hala the little girl represents thousands of Syrian families separated from their loved ones by the armed conflict, as after more than 10 years of conflict in Syria, tens of thousands of people went missing, and a countless number of families and communities are still seeking information about their missing loved ones and struggling with the extensive repercussions of having a missing family member on their personal lives. At the international level, the ICRC and the National Societies have registered around 25,000 cases of missing persons or people separated from their families as a result of the conflict in Syria since 2011.
In 2022, the ICRC in Jordan, in cooperation with the Jordan Red Crescent Society, received around 3,000 Tracing requests, without any nationality-based discrimination, concerning the disappearance of relatives in Syria.