Mexico

The International Committee of the Red Cross (ICRC) has been working in Mexico for over 20 years to help people affected by armed violence and prevent and mitigate the humanitarian consequences they face.

Una delegada del CICR y una familiar de una persona desaparecida se ven de espaldas abrazadas mirando un mural con ilustraciones de personas desaparecidas.

Our work in Mexico

We listen to people affected by armed violence to understand their humanitarian needs and concerns, and we work with them and the responsible authorities to deliver comprehensive responses.

We engage in confidential bilateral dialogue to share our overall humanitarian concerns and recommendations with the authorities, the armed and security forces and other actors able to contribute to improving the situation of people and communities affected by violence.

In Mexico:

  • We assist the families of missing people in locating their loved ones, strengthening processes to support them in their search.
  • We promote the dignified treatment of the dead and foster good practices and interinstitutional coordination in locating, recovering and identifying the dead and ensuring the respectful storage of remains.
  • We help people separated from their families to reconnect with their loved ones, working in collaboration with the Mexican Red Cross. 
  • We work to deliver a comprehensive response to meet the needs of internally displaced people.
  • We promote respect for and the protection of health-care services and access to essential services for communities affected by violence.
  • We foster an environment of respect for human life and dignity by spreading knowledge of international human rights law and international humanitarian law.

To deliver a comprehensive humanitarian response, we work with the Mexican Red Cross, the authorities and other humanitarian organizations. Our work is guided by the Fundamental Principles of humanity, neutrality, impartiality and independence.

Other regions we support: The regional delegation for Mexico and Central America carries out humanitarian activities in Honduras, El Salvador, Guatemala, Panama, Costa Rica and Belize, in collaboration with its International Red Cross and Red Crescent Movement partners.

The impact of our work

10,571

phone calls provided at assistance points operated by the Mexican Red Cross and at shelters helped migrants stay in touch with their loved ones.

745

relatives of missing people received ICRC support, advice on their rights and guidance on search processes.

2,241

migrants received self-care messages and information on how to access humanitarian services.

The stories of the people we help

The disappearance of a loved one is the greatest pain a person can endure; it is like a living death. I would ask the government to raise awareness in schools and encourage young people to study for careers in health-related fields, such as forensic medicine and anthropology. We need to strengthen capacities in these areas to meet our country’s forensic needs.

Emma Mora Liberato Mother searching for her son, Jose Alberto Téllez Mora

It would be my dream for someone to offer me a steady job so that I can give my daughters a future because, when the time comes, my eldest daughter is going to continue her education. So, yes, I would like to have more stable work.

Claudia Woman displaced from her community with her family (her name has been changed for safety reasons)

The main risks are those we face on a daily basis. We attend all kinds of emergencies, and with increasingly violent incidents on the rise, the danger is not only on the streets but also in hospitals, and this is beginning to jeopardize the safety of health-care personnel ... Respect for health-care services is important because we are the ones who provide medical attention … If we are not here, if we are under threat, the harm is not just to us; there is a secondary harm to patients who do not have access to health care.

Gustavo López Orozco Emergency medicine physician, president of the Mexican Society of Emergency Medicine

Our services in Mexico

  • We provide people looking for a missing loved one with basic information to guide and support them in their search and advise them about their rights.

Contact us

Address

Calzada General Mariano Escobedo #526, Col. Anzures, Miguel Hidalgo, C.P. 11590, Ciudad de México, Mexico

Telephone

+52 55 25812110

Opening Hours:

9am - 6pm

Media contact

Ana Langner Leyva

Telephone

+52 55 37176427

Languages spoken

Spanish, English

Our work with the Mexican Red Cross

We work in coordination with the Mexican Red Cross to deliver humanitarian assistance to those in need, including Restoring Family Links services to help reconnect families.

We also work together to promote respect for health-care services and ensure their protection.