Master Data Officer

• Internally, interacts with:  Logistics (transports and clearance, warehouse, supply chain, procurement, support, Data BI, medical logistics and logistics generalists), L&D, Finance, ICT and field Logisticians.
• Externally, interacts with counterparts within the Red Cross and Red Crescent Movements

• Perform daily and regular master data checks (data quality and consistency): ensure that master data (e.g., product information, customer records, etc.) is correct, complete, timely maintained and used consistently across all systems.
  • Perform daily master data quality and accuracy checks
  • Perform other regular checks
  • Monitor the various master data interfaces (Item tree, Items to MDS, Recipient places from Location Manager.)
     
• Master Data Objects Maintenance (ERP System Management): managing master data within an ERP (Enterprise Resource Planning) system, which integrates core business processes like supply chain, procurement, finance and operations.
  • Items creations, updates in the ERP
  • Ensure the item propagation to appropriate contexts based on pre-defined rules.
  • Manage phase-in / phase-out of items. (obsolescence analysis, maintain the replacement Cross reference table)
  • Maintain customers. (delivery address, internal, external customers, inter site customers) in the ERP
  • Maintain other master data: Transport, procurement, warehousing, planning, MRP, BOM, new sites.
     
• Support: manage Incidents and service requests related to Master Data Management from internal customers.
  • Provide solutions to master data-related incidents and requests.
  • Perform root cause analysis.
  • Perform tests (user acceptance, non-regression, computer system validation) periodically.
     
• Data analysis: analyzing data to identify trends, insights, and opportunities for improvement.
• Training: educating teams on how to use and maintain data correctly, ensuring they adhere to data management best practices.
  • Give key-user trainings on master data related topics.
  • Give training to new logisticians on master data related topics.
     
• Collaboration: working with various departments (e.g., finance, operations, supply chain) to ensure data needs are met and that the information supports business decision-making.
  • Participate in assigned regular meetings, provide feedback and alerts to the Global Master Data Manager in case of potential impactive deviations.
  • Contribute to the creation of a shared knowledge base.
  • Contribute to implement new daily / regular master data checks
     
• Process improvement: identifying opportunities to improve data-related processes and workflows, ensuring they are efficient and scalable.

• A bachelor’s degree or equivalent is required.
• At least 2-3 work experience preferably in Supply Chain Master Data is required.
• Experience working in a humanitarian organization is an advantage.
• High proficiency in MS Office Suite (focus on Excel), SQL studio manager is essential, certification is an asset.
• Requires the ability to analyse, interpret and communicate complex information, data sets, and procedural compliance from key stakeholders.
• High degree of attention to detail is necessary to spot minor errors, misstatements, or anomalies.
• Excellent communication skills in English (oral and writing).
• Ability to work remotely within a multi-cultural organization
• Ability to manage priorities

• Diverse and humanitarian-minded workforce
• An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
• Training opportunities
• Flexible work schedule

Qualified applicants are requested to submit their comprehensive and updated resume along with their motivation letter. Only applications received through the career page link will be pre-screened/processed.

Deadline of application: 09 November 2025
Target Start Date: Immediately
Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines

Only short-listed candidates will be notified. This vacancy is open for Philippine residents only.