Training & Knowledge Management Officer

• Oversees the formulation and deployment of global learning and knowledge strategies and priorities for HRSS.
• Defines, coordinates, and advises on strategies and programmes related to onboarding of new métiers staff, mentoring, career development, and learning paths.
• Oversees, supports, evaluates, and recommends improvements to all activities and events related to training, development, and knowledge sharing.
• Designs, develops, updates, and delivers blended and digital training courses for HRSS.
• Ensures training content aligns with approved procedures and standards, in coordination with SMEs and BPOs.
• Develops and maintains training materials and learning resources in collaboration with internal trainers and learning specialists.
• Contributes to the evaluation and continuous improvement of training programmes.

Additional Tasks

• Follows up on all work-related messages and correspondence with the relevant contacts and departments
• Takes responsibility for their own professional learning and development
• Participate in projects
• If necessary and upon request, provide ad hoc administrative tasks for the unit or department
• Being proactive with continuous improvement propositions for the team’s management processes

• University degree or equivalent experience.
• Good command of English and either French, Arabic or Spanish.
• Computer proficiency.

Qualified applicants are requested to submit their comprehensive and updated resume along with their motivation letter. Only applications received through the career page link will be pre-screened/processed.

Deadline of application: 03 July 2026
Target Start Date: Immediately
Office Address: 32/F BDO Life Mega Plaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines

Only short-listed candidates will be notified. This vacancy is open for Philippine residents only.