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Internship: RFL & missing persons unit

04-02-2013 Job Opportunity Ref. hq-prot-rfl

Location: Headquarters


Contribute to the work of the Protection Division and Central Tracing Agency on questions of Restoring Family Links (RFL) and Missing persons (MISSING), under the supervision of the head of the OP_PROT_RFL_MISSING Unit (Protection Division, Restoring Family Links and Missing Persons Unit) and with the technical supervision of the Unit’s Advisors as needed.

Primary responsibilities

The two trainees will contribute to work on issues related to both the Missing and RFL files, as needed and dictated by workload within the team, and after discussion and approval by the Head of Unit.

Public Communication and Development of Educational Tools related to the RFL & MISSING files (60%)

  • Contribute to the content management of RFL/MISSING materials in shared databases (Lotus Notes, Doc Sharing, etc.) as well as internet platforms, the intranet, and the extranet (ICRC Family Links website, Tracing Activities Extranet, Protection Toolbox).
  • Contribute to the development, publication, and dissemination of training and communication materials (film, multimedia materials, brochures).
  • Contribute to the finalization, publication, and dissemination of training and other materials for the RFL/MISSING Unit (RFL E-Guide for National Societies/ ICRC)
  • Participate in the organization and management of internal and external trainings on issues related to RFL/MISSING.

Research and Writing on Thematic Developments in RFL/MISSING Files (20%)

  • Research issues related to the RFL and MISSING files using both external (internet or other sources) and internal sources (field reports and planning, archives, etc.) and synthesize information for the purpose of contributing to communication and training materials, the intranet and extranet, and various databases.
  • Produce news, communication products, papers, guidelines, etc. on specific topics (ie use of social networks and the search for missing persons, transitional justice mechanisms in connection with missing persons, operational practices of the ICRC and National Societies around the world, etc.)
  • Analyze operational practices of the ICRC and the Movement with respect to RFL/MISSING for purposes of contributing to the production of case studies, best practices, lessons learned, etc. Covering subjects such as: engagement with other actors such as associations of families of missing, NGOs, IOs, and National Societies; needs assessments; implementation of the RFL strategy in emergencies, etc.

Monitoring RFL/MISSING Activities in the Movement’s Family Links Network and the ICRC (10%)

  • Support the implementation and management of monitoring tools for and general oversight of activities related to RFL/MISSING (i.e. overall supervision of implementation of the global RFL strategy for the Movement, development of quantitative and qualitative indicators and statistical analysis, production of statistical analysis for internal and external audiences, etc.)

Operations of the RFL/MISSING Unit (10%)

  • Contribute to the organization and archiving of materials – hard copy and electronic – within the unit
  • Participate in organization of internal and external meetings, take notes and write reports of meetings, and monitor the implementation of decisions taken at such meetings.
  • Contribute to the drafting of letters and emails intended for internal and external audiences.
  • Contribute to briefings and debriefings of delegates from the field as well as staff from Headquarters.
  • Support the Protection Division and its various sectors and units, as needed (ad hoc)

Skills and experience


  • Master’s Degree (ideally in communications, social sciences, law, political science, adult education, etc.)
  • Experience or skills in information management, particularly for internet/intranet/extranet purposes
  • Experience with a National Red Cross or Red Crescent Society, international organizations, or an NGO (particularly working on issues related to RFL/MISSING or Communication)


  • Skills or experience in communication via social media, websites, blogs, etc.
  • Knowledge of RFL and/or the relationship between transitional justice and missing persons and / or experience within the International Red Crosse/Red Crescent Movement
  • Experience or skills in the collection, processing, and analysis of statistical data
  • Teaching and/or experience in the field of adult education and development of educational and training tools
  • Basic knowledge of the ICRC, IHL, and/or IHRL



  • Excellent knowledge of French and English, both oral and written
  • Interest in humanitarian action and the ICRC
  • Editorial skills and experience
  • Ability to research, analyze, and synthesize information
  • Ability to communicate clearly and concisely (written and oral)
  • Comfortable working in a team, good interpersonal skills
  • Good level of autonomy/independence in managing work
  • Competent user of Microsoft Office (Word, Excel, Power Point)


  • Knowledge of Spanish, Arabic, or Russian
  • Teaching and educational skills
  • Experience with information management tools such as DocSharing or Sharepoint

All potential candidates are required to register their respective applications online through the ICRC website, www.icrc.org.  Only then will their candidacy be considered.

In addition, CVs and cover letters should be transmitted to the three following addressees:


Apply now