''Our hopes won't vanish until they - or something belonging to them - is found, dead or alive, we believe the truth will come out.''
Every person's disappearance means a lifetime struggle for the families who love them. Years after years, families of the missing persons remain in the dark, not knowing whether their relative is dead, alive or sick.
There are thousands stories of families who don't give up hope that they will find out what happened to their loved ones. This is the story of a Naim and his family, whose two brothers remain missing during the conflict in Kosovo in 1999.
18 years after the armed conflict in Kosovo, the ICRC continues to search for the people who disappeared and tries to alleviate the family's suffering.