Data & Analytics Officer

Application deadline
Place of work
Maputo, Mozambique

The International Committee of the Red Cross (ICRC), based in Geneva, is a humanitarian organization that provides protection and assistance to people affected by armed conflict and other situations of violence. It employs more than 20,000 staff and is present in 80 countries. The ICRC Delegation in Maputo is looking for a suitable candidate to fill the following vacancy: Data & Analytics Officer

Purpose:

The Protection Data Administrator’s role is to support the management of information collected both internally and externally to facilitate the ICRC’s protection activities. They are also responsible for implementation current procedures on data protection and to support the management of the Protection file. S/he contributes actively to the daily organization of the protection office. 

Functional Responsibilities:

  • Ensures data entry compliance with the data entry procedures as defined in the data entry procedures. 
  • Monitor the Protection team in the implementation of new protection tools.
  • Assists in the identification and training of new users, and/or support the training refreshments. 
  • Contributes to guaranteeing data protection. Performs data entry into the database for Protection cases, and their follow-up, collected in Mozambique delegation.
  • Under supervision of Data manager, Support the Restoring of Family Links (RFL) team to conduct training to National Society (NS) on data Protection, data collection, data quality and individual follow up. 
  • Applies best practices, standards, guidelines and templates for data management and analytics, and works on continuous improvement.
  • Promotes and ensures the quality data-management system (Data controls and checking) and data security of individuals’ personal data.
  • Under supervision of the data manager Keeps Data Management documentation updated in the delegation.
  • Assists in improving, developing & applying data quality monitoring processes & tools (dashboards etc) .
  • Contributes to institutional reporting and dashboards by supporting colleagues in delivering reports, revisions, and optimization.
  • Checks the relevance and quality of the data collected and asks delegates/field officers for the necessary additional information whenever necessary.
  • Provides quick learning sessions upon request on specific topics.
  • Extracts and prepares data needed for Operations as requested by Co-Prot. Protection team leader and Protection Delegates. 
  • Support Data Manager Following-up institutional procedures, support to perform the bi-annual consolidated statistics. 
  • Performs various office works such as filing, mail preparation and distribution, photocopies, and updates of lists. 
  • Undertakes filing and archiving tasks in line with standard procedures. Ensures that there is prompt and logical filing of all relevant documentation and individual files in the department.
  • Supports the correct and systematic circulation of information related to tracing activities between the delegations and sites responsible for action ensuring treatment of cases/enquiries is efficiently done.
  • Helps to prepare, report on and follow up on internal and external reporting.
  • Support the provision of protection statistics and ad hoc figures for internal use and external reporting and under the supervision of the Data Manager carries out data analysis and case reviews. 

Profile - Minimum required and Experience:

  • Bachelor´s degree in information management, data analysis, Business Administration, Statistics or any relevant field.
  • Training in Database Management, IHL or SQL is an advantage.
  • Minimum 2 years experience with Data Management or Archiving or Information Management or Database Management.
  • Good knowledge and previous experience working with Microsoft Office Suite (Excel, Word, CRM).
  • Strong organizational skills, accountability, professional integrity and results-oriented approach.
  • Proficiency in two languages. English and Portuguese are mandatory. 
  • Ability to work within a diverse and multi-cultural team. 
  • Ability to manage diverse files in a multi-cultural and regional working environment. 
  • Ability to work efficiently across multiple priorities and people. 

How to apply

We are looking for someone methodical, responsible, beneficiary-oriented, organized with good organizational skills, good sense of teamwork, good communication skills, commitment, initiative and respect for the ICRC's values.

We offer dynamic and rewarding work in a humanitarian and multicultural environment, with attractive salaries and social benefits, and opportunities for development through internal training.

The ICRC does not ask for any kind of benefit in exchange for a vacancy. The ICRC reserves the right to cancel any application resulting from illegal acts.

Please send your application: CV, cover letter, copies of diplomas/certificates by e-mail with the mention in the subject line "Data & Analytics Officer" to: map_recruitment_services@icrc.org

Only applications with all the necessary documentation will be considered   

Only selected candidates will be contacted. Last day for applications: 18 November 2026 

Start Day: earliest possible.