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Deployment Officer

Application deadline
Place of work
32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
Contract
Open-ended
Apply now

Within the Deployment Service Group, the Deployment Officer is responsible for coordinating and facilitating the end-to-end deployment process for mobile employees assigned to the field and headquarters.

This includes coordinating recruitment and contractual arrangements, remuneration and applicable benefits, as well as travel, visa, and other deployment requirements. The role ensures effective collaboration and information flow among all actors involved in the deployment process, supporting timely, compliant, and seamless deployments in line with organizational policies and operational needs. 

Main responsibilities

  • Acts as the main point of contact for employees and HR functions, providing guidance on deployment, contractual arrangements, remuneration, benefits, and assignment-related requirements, in coordination with relevant specialists and subject-matter experts
  • Coordinates end-to-end deployment activities, from assignment planning and hiring to contractual arrangements, remuneration, benefits, medical clearance, visas, travel, and end-of-mission arrangements, collaborating with relevant stakeholders to monitor progress, follow up on pending requirements, identify risks and delays, and ensure timely resolution or escalation of issues in compliance with applicable policies and procedures
  • Manages daily operations under the guidance of the Team Leader, including case management, resolution of complex cases, workload distribution, and implementation of projects and process improvements, ensuring continuity and efficiency of service delivery
  • Ensures the accuracy and completeness of employee information, HR system records, contractual documentation, and related administrative tasks, in accordance with applicable policies and procedures
  • Supports operational monitoring and reporting, including the tracking of deployment movements and completion of related administrative requirements

Selection requirements

  • Minimum three years’ experience in HR shared services or Global Business Services (GBS) environment  
  • Hands-on experience in at least several of these areas:  
    • Global Mobility / International Assignments
    • Contracts
    • Payroll/Remuneration
    • Benefits Administration
    • HR coordination
  • Experience with HR information systems and case management or ticketing tools (e.g., Workday, SAP SuccessFactors, ServiceNow)
  • Strong coordination and organizational skills, with the ability to manage multiple cases and deadlines.
  • Excellent interpersonal and communication skills, with a strong customer service orientation and the ability to collaborate across functions and with diverse stakeholders.
  • Strong attention to detail.
  • Experience serving a global or multi-country population is a strong asset
  • Proactive problem-solving skills and an interest in contributing to projects and continuous improvement initiatives.
  • University degree, professional diploma or equivalent experience.
  • Good command of English.
  • French language skills an asset.
  • Computer proficiency, including Microsoft Excel and working knowledge of HR information systems.
  • Amenability to work onsite in Makati City, Philippines

What we offer

  • Diverse and humanitarian-minded workforce
  • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
  • Flexible work schedule 

How to apply

If this sounds like a good fit for you, kindly apply through the “Apply now” button and attach a copy of your updated and comprehensive resume along with your motivation letter.

Office Address: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
Contract type: Open-ended
Deadline of Application: January 2027

Only shortlisted candidates will be notified. This vacancy is open for Philippine residents only.

The International Committee of the Red Cross (ICRC) is a neutral, impartial and independent humanitarian organization that protects and assists people affected by armed conflict and other situations of violence around the world. It is present in over 100 countries, and its headquarters is in Geneva, Switzerland.

The ICRC's Manila Shared Services Center (MSSC), based in Makati City, Philippines, carries out a range of global functions, including reporting, financial, logistical, human resources and other services.

The Deployment Officer is responsible for coordinating and facilitating the end-to-end deployment process for mobile employees assigned to the field and headquarters.

Apply now