ERP Engineer

Application deadline
Place of work
32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
Contract
Open-ended

The Finance ERP Engineer ensures the smooth running of financial operations in accordance with the defined SLA and takes actions to correct in an independent manner.

S/he liaises with various stakeholders (product owners, team coach or external actors) to integrate and support solutions. S/he contributes to platforms' evolution. 

Main responsibilities

  • Administers, maintains, and supports the technological landscape (Financial ERP and satellites), ensuring seamless integration within the ICRC application ecosystem
  • Supports the implementation of the relevant project or programs inside the product line.
  • Performs and supports functional, integration and regression testing.
  • Maintains technical documentation, system knowledge, and operational procedures.
  • Performs regular system updates, patching, and maintenance to ensure security and reliability.
  • Monitors the ERP environments for performance, security, and availability issues.
  • Resolves assigned incidents and requests while ensuring resolution time commitments are met according to the service and operational level agreements (SLAs and OLAs).  
  • Ensures that the tickets are managed and followed pro-actively / contribute to the monitoring of all product tickets and requests proactively (and management of backlog).
  • Provides round-the-clock product support, adhering to the procedures and shifts / on call schedules outlined in the staff regulations.

Selection requirements

  • Degree in IT, Computer Science, Business Information Systems, or equivalent experience.
  • 5+ years of experience in PeopleSoft ERP application administration, support, maintenance, or engineering.
  • Solid hands-on experience with PeopleSoft Financials modules (Account Receivables, General Ledger, Asset Management, Travel and Expenses, Banking, Cash Management and Lease Administration)
  • Good knowledge of ERP integrations, interfaces, databases, and financial data flows.
  • Experience with ERP upgrades, patching, monitoring, troubleshooting, and release management.
  • Experience in functional, integration and regression testing of ERP and integrated application systems.
  • Experience working with IT service-management processes, including incidents, problems, changes, and SLAs/OLAs
  • Good understanding of IT security, data protection, and application governance.
  • Good verbal and written English skills; knowledge of French an asset
  • Amenability to work in Makati City, Philippines 

What we offer

  • Diverse and humanitarian-minded workforce
  • An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
  • Training opportunities
  • Flexible work schedule

How to apply

If this sounds like a good fit for you, kindly apply through the “Apply now” button and attach a copy of your updated and comprehensive resume along with your motivation letter.
 
Work location: 32/F BDO Life Megaplaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines
Contract type: Open-ended
Deadline of Application: 6 November 2026  

Only shortlisted candidates will be notified. This vacancy is open for Philippine residents only.

About us

The International Committee of the Red Cross (ICRC) is a neutral, impartial and independent humanitarian organization that protects and assists people affected by armed conflict and other situations of violence around the world. It is present in over 100 countries, and its headquarters is in Geneva, Switzerland.

The ICRC's Manila Shared Services Center (MSSC), based in Makati City, Philippines, carries out a range of global functions, including reporting, financial, logistical, human resources and other services.