Global Mobility Officer

• Internally, interacts with employees, fellow members of GSS HRSS, HR teams at headquarters and in the field, HR Managers, Talent Managers, and HR Service Providers
• Externally, may interact with external suppliers and service providers

Operational support

• Supports the Team Leader in case management and expertise on issue requiring further assessment against established processes and policies 
• Supports the Team Leader in projects by contributing to impact analysis of changes on procedures and current ways of working
• In charge of coordinating the global mobility activities of deployment with all stakeholders involved (Talent Manager, HR Manager, Staff Health, Visa, Welcome Services, Global Business Travel, Employees)
• Identifies proper channels of escalation and communication 
• Takes charge of the workload distribution

Deployment management

• Accompanies mobile employee movements related to their beginning of mission and end of mission
• Checks the accuracy and feasibility of assignment planning for beginning of mission
• Ensures that the medical greenlight of employee is obtained and valid
• Coordinates with Visa team to ensure the visa for the employee obtained and valid before the start of the assignment
• Coordinates with Global Business Travel to obtain the most economical and practical flight for staff, in compliance with applicable policies
• Ensures that ICRC delegations are informed of the arrival of the employee, including relevant information about the mission and the position
• Ensures that the employee is informed about their travel details and all relevant files in a timely manner
• Advises Talent Managers about deployment timelines (visa and medical greenlight), restrictions, and travel arrangements 
• Confirms the assignment end date of the employee based on travel details and information from HR Managers and Talent Managers

Administrative management

• Ensures follow-up on receipt of pending documents (family’s health certificate, passport, signed informed consent, etc.) 
  Transmits documents and/or information to relevant Subject-Matter-Experts or GSS HRSS team (family and personal & professional information) as necessary

Information management and HR data quality control

• Ensures quality of global HR data by coordinating with delegations and HRIS on the necessary corrective actions in a timely manner
• Ensures that all stakeholders are informed of the status of the deployment and coordinate relevant information about visa, medical greenlight, and flight

Customer support

• Responds to complex questions received from employees and other HR functions about travel, visa, medical, including luggage and freight entitlements, in consultation with various Subject-Matter-Experts

• Bachelor’s degree in HR/Administration or equivalent studies
• At least 2 years’ experience working within a Global Mobility Team with knowledge of administrative aspects related to deployment, visa and others 
• Excellent verbal and written communication skills in English, good conduct of French is a must 
• Excellent computer literacy (Excel, Word) 
• Experience using and knowledge of HR Information Systems, in particular Success Factors (SAP) considered an asset

• Diverse and humanitarian-minded workforce
• An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
• Training opportunities
• Flexible work schedule

Qualified applicants are requested to submit their comprehensive and updated resume along with their motivation letter. Only applications received through the career page link will be pre-screened/processed.

Deadline of application: 28 February 2025
Target Start Date: Immediately
Office Address: 32/F Petron Mega Plaza, 358 Sen. Gil Puyat Ave., Makati City, Philippines

Only short-listed candidates will be notified. This vacancy is open for Philippine residents only.