• How can I be sure my payment has been accepted?

    If you entered a valid email address, you will receive a message confirming your donation.

    If you don't receive an email within about 15 minutes, please contact us to request a confirmation of your donation.

  • Is my donation to the ICRC tax-deductible?

    If you pay tax in Switzerland, you may be able to deduct donations to the ICRC from your taxable income. The yearly minimum and the amount deductible can vary from canton to canton.

    The ICRC is an international organization based in Switzerland. If you pay tax in another country, please contact the tax authorities there for more information. In Australia, France, the UK and the US, for example, donations to foreign organizations are not tax-deductible.

    Find out more about tax deductions here.

  • Does the ICRC accept donations in kind (clothing, food, water, etc.)?

    Unfortunately, we cannot accept donations in kind, be they medicines or any other items.

    Assistance programmes are highly complex operations. All products must meet very precise quality standards and be suitable for the location and environment where they'll be used. Moreover, it would require substantial resources to sort, store and transport items received in kind.

    We suggest you contact your country's National Red Cross or Red Crescent Society instead. They often have a system for collecting donated items and distributing them locally.

  • I have a "No advertising" sticker on my mailbox. Why am I still getting your mailings?

    The Swiss postal service allows many non-profit organizations to distribute non-commercial post, even to mailboxes with the "No advertising" sticker. This is the case for the ICRC.

    Mailings are an important way for us to raise awareness of our work. We usually receive a positive response from recipients.

    But if you've made a donation to the ICRC and would prefer not to receive post from us, that is not a problem. Please contact our supporter care team and they'll take care of it.


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