Raising community awareness about the way they should be treated by humanitarian aid workers and recourse available in case of concerns is a key measure to prevent and respond to misconduct.
This pamphlet was created to explain to communities :
The ICRC’s rules of conduct and who they apply to
Expected and prohibited behavior of anyone working with the ICRC
The right to give feedback without facing negative repercussions from the ICRC
What happens if someone contacts the ICRC
Ways to contact the ICRC
It is intended for use by all colleagues when engaging with communities, interlocutors, and partners.
